About the APSW Program

The fundamental objective of the APSW program is to support adults with a developmental disability who are living on their own to live as independently, safely and securely as possible in the community.

APSWs interact directly with the adult who has a developmental disability to help them access and maintain services and supports including generic services and supports available to any member of the community. The APSW helps by supporting the individual to learn ways of managing their life in the community.

The underlying intent of the program is for the APSW to work directly alongside individuals who have a developmental disability to develop a trusting, respectful working relationship with them in order to understand the person’s strengths, areas for development and goals. This partnership should encourage active participation and self-determination on the part of the person who has a developmental disability in setting and working towards their goals.

The APSW program is based on the over-arching principle that adults who have a developmental disability are people first, and focuses on social inclusion, independence, dignity, and self-reliance for people with a developmental disability.

Overview of Functions of an Adult Protective Service Worker


The Adult Protective Service Worker conducts regular face-to-face meetings with adults who have a developmental disability who live independently in the community to provide:

Coordination and Case Management of community resources, mediation, liaise with other service providers, and the creation and implementation of Individual Support Plans to meet the users identified needs and goals
More about Case Management...

Crisis Management by assisting individuals with adapting to or coping with unexpected life changes, such as death of a loved one, accommodation changes or eviction notices, loss of jobs or vocational programs, changes in financial situations, conflict with the law, psychiatric/mental health or behavioural distress, involvement with CAS, changes in medical conditions or medical emergencies

Advocacy on their behalf to help them access and maintain generic community supports, help them to live safely and securely in the community, working to ensure rights are acknowledged and respected
More about Advocacy...

Emotional support with problem-solving, life skills counseling, such as personal budgeting, community orientation, and social skills, plain language interpretation, general education and awareness building on abuse prevention and community safety, help resolving landlord/tenant issues, guidance and group facilitation